1. Who is responsible
Tone Match, 07743 Jena, Germany, is responsible for the processing described here. You can contact us at getwakeai@gmail.com.
2. Visiting this website
Your browser sends information needed to deliver the site, such as your IP address, requested page, browser information and time of the request. Our hosting infrastructure may process technical logs to operate, secure and troubleshoot the website. This serves our legitimate interest in maintaining a reliable and secure service under Article 6(1)(f) GDPR.
This website does not use advertising trackers, third-party analytics scripts or non-essential cookies. Images, scripts and styles are served by our website. External sites are contacted when you follow a link to them.
3. Your app account
If you sign in with Apple or Google, we receive an account identifier and the account information the provider makes available, such as an email address or display name. Apple may provide a private relay email address. Authentication and account storage use Supabase. We do not receive your Apple or Google password.
4. Your gear, songs and sounds
The app processes the equipment you select, your setup preferences, song searches, selected song parts and tone characters, created setting suggestions, saved sounds and favourites. Some information is stored locally on your device; account-associated sounds are also processed by our backend and stored using Supabase.
To provide the requested song research and setting suggestions, song and equipment details are processed using OpenAI and, where needed, catalogue or research services including Apify. We use Apple and Google for the sign-in method you choose. These providers process data according to the applicable service arrangements and their own privacy notices.
The app does not record microphone audio for tone matching. Suggestions are based on song and equipment information.
5. Subscriptions and app interactions
Apple processes App Store payments. Superwall helps present the purchase flow and manage subscription access. Subscription identifiers, entitlement status and app interaction information, including onboarding progress and paywall events, may be processed to operate purchases and understand the app’s onboarding flow. We do not receive your full payment-card details.
6. Support and reminders
If you email us, we process the message, your email address and the information you include to respond to your request. Our support inbox uses Gmail, provided by Google. Optional app reminders depend on the notification permission you grant on your device and can be turned off in the app or iPhone settings.
7. Why we process information
We process information necessary to provide your requested account, sound creation, saved sounds and subscription access under Article 6(1)(b) GDPR. Security, abuse prevention, service reliability and limited product-operation analysis rely on legitimate interests under Article 6(1)(f), where applicable. Legal record-keeping relies on Article 6(1)(c). Where processing requires your consent, we rely on Article 6(1)(a), and you may withdraw that consent.
To protect catalogue searches and enforce service limits, our backend uses a keyed hash of a client IP address. Technical information may also be processed by the hosting and network infrastructure.
8. Recipients and international processing
Information is shared only as needed with our hosting infrastructure and the service providers described above, or where required by law. Some providers may process information outside the European Economic Area. Where required, transfers must use an applicable adequacy decision or other appropriate safeguards, such as standard contractual clauses. Contact us for information about the safeguards relevant to your request.
9. Retention
We retain account and saved-sound information while it is needed to provide your account and requested features. Technical security and rate-limit information is retained for the period needed to protect and operate the service. Support correspondence is retained as needed to resolve the request and meet applicable obligations. Information subject to statutory retention duties may be retained for the required period. You can request deletion at getwakeai@gmail.com.
10. Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, objection or portability of your personal data. You may withdraw consent for processing based on consent. You may also lodge a complaint with a competent data protection supervisory authority, including the authority responsible for your residence or our establishment.
Use getwakeai@gmail.com for privacy requests. We may need reasonable information to verify your identity. Clearing local app data alone does not necessarily delete account data held by our service or cancel an App Store subscription.
11. Updates
We may update this notice when the service or processing changes. The date at the top identifies the current version.